Korean Women's Association
  • 08-Sep-2022 to 08-Oct-2022 (PST)
  • Tacoma, WA, USA
  • 18.00 per hour
  • Hourly
  • Full Time

Free Medical/Vision/Dental/Life Insurance, Paid Time Off, 10 Paid Holidays, 401(k) after 1 year


  1. Purpose of Position

Advocates for children and youth who have witnessed or survived domestic violence, providing advocacy within the education and daycare system, facilitating child support groups, and providing parent support and advocacy.

Provides community education and engages in domestic violence prevention activities, including relationship-building with schools and community groups, outreach to marginalized groups at risk of domestic violence, and facilitating prevention workshops.

  1. Essential Duties and Responsibilities

20% Program Support: Helpline calls, screenings, intakes, and other shelter tasks

  • Answer WAFHOME's 24-hour emergency crisis/intake line during business hours and as needed to provide crisis management to callers seeking shelter, including domestic violence survivors;
  • Complete screening process to fill available shelter space; complete intake process for client entry including data collection and reporting;
  • Provide crisis intervention and referrals over the phone for those seeking shelter and other services, not limited to domestic violence;
  • Effectively develop safety plans with survivors of domestic violence, including shelter residents and over the phone;
  • Develop ongoing relationships with other service providers such as health and legal systems to assist clients with navigating systems and to provide referrals;
  • Work cooperatively within a team to provide quality support services to all clients;
  • Attend staff meetings and maintain 20 hours of DV training annually, after initial 20 hours training to be done within 6 months of hire date; complete prevention training hours as a part of the 20 hours of continuing education per year.
  • Maintain proper client records, document individual meetings, document referrals, document intake/progress/exit procedures and program data. Communicating summaries of these records to internal and external sources as needed;
  • Adhere to all agency, state and federal policies and regulations;
  • Identify needs and concerns, clarify rules and policy, provide information, referrals, and peer support;
  • Assist in developing internal resources, policies and procedures for the shelter;
  • Provide support and advocacy-based counseling to survivors, as needed;
  • Coordinate and facilitate conflict resolution between shelter residents;
  • Respond to crisis calls, emergencies and house functions as needed;
  • Complete monthly staff reporting forms and meet all required deadlines;
  • Ensure that all WAF services adhere to the principles of Advocacy Based Counseling (ABC) and are in accordance with WAC 388-61A, RCW Chapter 70.123.
  • Ensure comprehensive and confidential trauma-informed crisis intervention services are provided to survivors of domestic violence;
  • Provide individual advocacy and case management services to support survivors in identifying needs and options within the framework of their culture, abilities, and support network;
  • Demonstrate a commitment to KWA vision, mission and values;
  • Completes special projects upon request; and
  • Assist in upkeep & cleaning of office space & other shelter areas as directed.
  • Other duties as assigned.

40% Children's Advocacy

  • Upon obtaining parent consent, "one to one" contact with each child (2 years +) is made weekly and age-appropriate advocacy services are provided;
  • Plans, organizes and implements regularly scheduled activities for children. Participates in games, reads to children, and teaches them simple painting, drawing, handwork, songs, and similar activities;
  • Assists in making arrangements for after school service and child care, and serves as a liaison with schools;
  • Directs children play and rest periods. Assists children in toileting, as needed;
  • Helps children develop habits of caring for own clothing and picking up and putting away toys, books, and materials;
  • Plans, prepares, and serves nutritionally sound snacks to children;
  • Maintains non-corporal discipline. Models, explains and enforces Shelter rules, policies and procedures to children and their parent(s);
  • Ensures that the child care room(s) and play area(s) are neat, clean and in adherence with State and local health standards;

40% Prevention Activities & Support Groups

  • Engage in domestic violence prevention efforts through the promotion of healthy, respectful, and nonviolent relationships, both at the individual and community level.
  • Provide community presentations aimed at preventing domestic violence to a variety of different groups, tailoring material to the needs of specific populations, including marginalized and vulnerable communities.
  • Facilitate weekly child support groups at the WAF Home for current shelter resident children, focusing on emotion regulation and expression, age-appropriate domestic violence education, and skill-building for healthy and respectful relationships.
  • Facilitate multi-session prevention workshops for children and youth in the community, aimed at addressing the root causes of violence, shifting norms, and promoting skill-building.
  • Develop and support in facilitation of support groups for non-residential shelter clients who have experienced domestic violence.
  1. Position Requirements, Competencies and Qualifications
  • Bilingual in one or more Asian, Pacific Islander languages preferred - spoken and written.
  • Satisfactorily pass criminal history and reference check.
  • Knowledge of, and compassion and sensitivity to, domestic violence, child abuse and neglect, and sexual abuse preferred.
  • Knowledge and practical use of trauma-informed care and services, preferred.
  • Proficient in MS Office Suite, e.g. Excel, Word, Outlook, etc.
  • Demonstrate ability to interact with people from diverse cultural, linguistic, and ethnic backgrounds;
  • Must have excellent interpersonal, communication & organizational skills;
  • Ability to work independently and cooperatively with others;
  • Ability to maintain confidentiality;
  • Ability to work with people of diversity;
  • Complete HIV/AIDS prevention training after being hired; and
  • View training video, "Making a CPS Referral: A Guide for Mandated Reporter".

3.1 Educational Level

  • High school diploma required;
  • Some college or AA degree (any humanities discipline) preferred.

3.2 Experience in Related Field

  • Three to six months' related experience and/or training; or combination of education and experience; and
  • Public speaking skills preferred.
  1. Working Conditions
  2. Environmental parameters:
  3. Ability to work in a domestic violence shelter environment;
  4. Ability to work with children and parents;
  5. Ability to work and present standing up; and
  6. Ability to drive to different locations.
  7. Physical demands:
  8. Ability to exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move an object.
  9. Work involves sitting most of the time, but may involve walking, standing, bending, twisting, reaching (at, below & above shoulder level) and driving.
  1. Work Schedule
  2. Ability to work up to 40 hour week and on-call when necessary. May be assigned to work rotating shifts including weekends and evenings
  3. Aptitude Requirements
  4. COGNITIVE
  5. Analytical:
  6. Ability to apply principles of logical thinking, to define problems;
  7. Ability to collect data and present it in appropriate manner;
  8. Ability to establish facts and draw valid conclusions;
  9. Ability to solve practical problems;
  10. Ability to interpret a variety of instructions furnished in written, verbal, diagrammatic or schedule form.
  1. Communication:
  2. Ability to read, write, speak, understand or communicate in English sufficiently to perform the duties of the position;
  3. Ability to record and deliver information;
  4. Ability to speak distinctly and listen carefully in order to communicate effectively on all levels;
  5. Ability to draft work related documents;
  6. Ability to log in data and draft data summaries;
  7. Ability to answer inquiries from external customers;
  8. Ability to converse with disgruntled people and the general public;
  9. Ability to follow rules and policies of the company.
  10. Administrative Detail:
  11. Ability to complete forms; record and locate data accurately;
  12. Ability to pay close attention to detail and accurately distinguish data.
  13. MANUAL
  14. Motor Coordination:
  15. Ability to accurately reach, feel or handle equipment used in daily routine.
  16. Finger dexterity:
  17. Ability to pick, pinch or otherwise work with fingers to operate above equipment.
  18. Manual dexterity:
  19. Ability to seize, hold, grasp, turn or otherwise work with hands to operate above equipment.
  20. VISUAL
  21. Near Vision:
  22. Clarity of vision at 20 inches or less.
  23. Mid-range Vision:
  24. Clarity of vision at distance of more than 20 inches and less than 20 feet.
  25. Far-range Vision:
  26. Clarity of vision at 20 feet or more.

NOTE: The requirements for this position are indicative of the physical and mental capacities needed to satisfactorily perform the duties for the position. Reasonable accommodations, as required by the Americans with Disabilities Act will be granted wherever possible.

Korean Women's Association
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