Korean Women's Association
  • 04-Jun-2021 to 03-Aug-2021 (PST)
  • Lakewood, WA, USA
  • $18 - $20 (DOE)
  • Hourly
  • Full Time

Medical/Vision/Dental/Life Insurance, Paid Time Off, 10 Paid Holidays, 401(k) after 1 year


  1. Purpose of Position

Reporting to the Finance Supervisor the Accounts Receivable person is responsible for collecting receivables from clients, billing and reducing the past due receivables. The Accounts Receivable/Collections person is responsible for managing collections efforts on all accounts receivable (AR) based on established aging requirements, and provides regular reports to management detailing collection efforts and key issues, as well as identifying high risk accounts.

  1. Essential Duties and Responsibilities:
  • Review AR aging report and provide monthly report of past due accounts and actions to collect;
  • Make appropriate collections calls at established time frame;
  • Sends appropriate correspondences at correct times and intervals to include sending statements when needed;
  • Provide customers with reconciliations of their accounts, invoice copies, etc. to satisfy the customer and to maintain proper account records;
  • Identify trouble customers and take appropriate actions towards those customers;
  • Help maintain customer database, this may involve address updates, ensuring that all updates are communicated to correct individual for updating and/or completion of update themselves;
  • May also be asked to provide specific reporting to Director of Finance, Program Managers, Management, etc. on accounts that have aged past specified due dates, or may be asked to provide statistics, pay history, current status of an account at any time;
  • Answering and responding to incoming AR phone calls for a specific time of day or for an entire day with proper backup from account information;
  • Ensure credit notes are applied appropriately and correctly to customer accounts;
  • Occasional in-home visits with clients to discuss account;
  • Assist with Provider One billing;
  • Assist with reconciling over serviced hours;
  • Balance AR accounts accurately every month;
  • Attend training as required; and
  • Fill in on front desk per schedule.
  1. Position Requirements and Qualifications:
  • Satisfactorily pass criminal history & reference checks;
  • Current driver's license, auto insurance & reliable transportation for client in-home visits;
  • Excellent communication skills in English, written and verbal;
  • Ability to relentlessly follow up on aged accounts in a highly professional manner;
  • Ability to analyze aged AR reports and logically assess accounts at risk;
  • Ability to prioritize work and systematically pursue collections in a logical manner;
  • Excellent follow up skills;
  • Analytical with strong attention to detail;
  • Professional, customer service oriented, and reliable;
  • Excellent time management skills for maximum results;
  • Ability to work in multi-cultural environment;
  • Ability to work independently and cooperatively with others;
  • Ability to maintain confidentiality;
  • Ability to be flexible and perform work under time pressure; and
  • Proficient in MS Office Suite, e.g. Power Point, Excel, WORD, etc.
    • Educational Level:

AA degree in accounting, finance, or business preferred; and

High school diploma or GED required.

  • Experience in Related Field:

3 or more years Accounts Receivable & Collections experience preferred.


  1. Working Conditions
  2. Environmental parameters:
  3. Ability to work in an office environment; and
  4. Ability to drive to different locations.
  5. Physical demands:
  6. Type: sedentary work ability to perform administrative duties, typing, filing, bending over to low files, reaching high files;
  7. Ability to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move an object; and
  8. Work involves sitting most of the time, but may involve walking, standing, reaching, twisting, grasping and driving.
  9. Work Schedule

Ability to work 40 hours per week and on call when necessary

  1. Aptitude Requirements
  2. COGNITIVE
  3. Analytical:
  4. Ability to apply principles of logical thinking, to define problems;
  5. Ability to collect data;
  6. Ability to establish facts and draw valid conclusions;
  7. Ability to solve practical problems; and
  8. Ability to interpret a variety of instructions furnished in written, verbal, diagrammatic or schedule form.
  1. Communication:
  2. Ability to read, write, speak, understand or communicate in English sufficiently to perform the duties of the position;
  3. Ability to record and deliver information;
  4. Ability to speak distinctly and listen carefully in order to communicate effectively on all levels;
  5. Ability to draft work related documents;
  6. Ability to log in data and draft data summaries;
  7. Ability to answer inquiries from external customers;
  8. Ability to converse with disgruntled people and the general public; and
  9. Ability to follow rules and policies of the company.
  10. Administrative Detail:
  11. Ability to complete forms; record and locate data accurately; and
  12. Ability to pay close attention to detail and accurately distinguish data.
  13. MANUAL
  14. Motor Coordination:
  15. Ability to accurately reach, feel or handle equipment used in daily routine.
  16. Finger dexterity:
  17. Ability to pick, pinch or otherwise work with fingers to operate above equipment.
  18. Manual dexterity:
  19. Ability to seize, hold, grasp, turn or otherwise work with hands to operate above equipment.
  20. VISUAL
  21. Near Vision:
  22. Clarity of vision at 20 inches or less.
  23. Mid-range Vision:
  24. Clarity of vision at distance of more than 20 inches and less than 20 feet.
  25. Far-range Vision:
  26. Clarity of vision at 20 feet or more.

NOTE: The requirements for this position are indicative of the physical and mental capacities needed to satisfactorily perform the duties for the position. Reasonable accommodations, as required by the Americans with Disabilities Act will be granted wherever possible.


Note:

The above job description is not comprehensive. The job responsibilities may include other duties. This job description also does not constitute an employment agreement between KWA and the employee. KWA may change the job duties as it determines to be necessary or useful to meet its needs.

Korean Women's Association
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